Privacy
Policy.

Tier One Foods Pty Ltd (“Tier One Foods”, “we”, “our”, “us”) respects your privacy and is committed to protecting personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

This Privacy Policy explains how we collect, use, disclose and store personal information through our website and in the course of operating our retail and wholesale businesses.

We may collect personal information including:

• Full name
• Company or organisation name
• Contact details (email address, phone number, postal address)
• Details contained in enquiries submitted via our website
• Information provided in connection with supplier or partnership enquiries
• Any other information you voluntarily provide to us

We do not collect sensitive information unless required and voluntarily provided.

We collect personal information:

• When you submit an enquiry through our website
• When you contact us by email or phone
• In connection with supplier, partnership or commercial discussions
• Through business interactions in the course of operating our brands

We may also collect limited technical data such as IP address, browser type and usage data through cookies and analytics tools.

We use personal information to:

• Respond to enquiries
• Manage supplier and commercial relationships
• Assess partnership opportunities
• Improve our website and services
• Comply with legal obligations

We do not sell personal information to third parties.

We may disclose personal information:

• To related entities within the Tier One Foods group
• To professional advisers (legal, accounting, IT)
• To service providers who assist in operating our website or business systems
• Where required by law.

All third parties are required to handle personal information in accordance with applicable privacy laws.

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

Personal information may be stored electronically in secure systems or in physical records where appropriate.

Our website may use cookies and analytics tools to understand website usage and improve user experience.

You may configure your browser to refuse cookies; however, this may affect website functionality.

You may request access to personal information we hold about you and request correction of any inaccuracies.

Requests should be made in writing to the contact details below.

We do not generally disclose personal information overseas. If we engage service providers located outside Australia, we will take reasonable steps to ensure appropriate data protection safeguards are in place.

If you have questions about this Privacy Policy or wish to access or correct your personal information, please contact:

We may update this Privacy Policy from time to time. The current version will be available on our website.